Doug's career experience spans nearly 24 years of high tech sales, marketing, and operations management experience, as well as strong global business start up and operations, and business intermediary experience with Murphy Business & Financial Services Corporation as a Franchise Owner and Business Intermediary in Dallas, Texas.
He has also developed a successful real estate investment portfolio, and small business start up and operations track record, including a Plano-area private school for children with autism and other disabilities. After retiring from the high tech semiconductor industry, he quickly recognized the opportunity to leverage his considerable business start up and operations experience to add value through the ownership of a Murphy Business Franchise.
Doug is innovative, creative, and is passionate about using his small business ownership experience to help other small business owners reach their goals. He has a proven track record of selling businesses and a high closing ratio. Whether you are buying a business or selling a business, he will leverage his considerable business experience, successful track record, and high ethics, to help you achieve success.
He is proud to lead one of the most successful business brokerage franchises and supports clients throughout the Major cities of Texas such as Dallas, Houston, Austin, San Antonio, El Paso, and beyond. His franchise boasts high productivity, close rates, and innovation to deliver successful results to both buyers and sellers of businesses.
He is a US Army Veteran and last held the rank of captain. He is a graduate of North Carolina A&T (Agricultural & Technical) State University and holds an MBA in Marketing Management from Amberton University. Compete prior experience includes:
Texas Instruments, Inc.
Director of World Wide Technical Support: Responsible for managing a WW Technical Support Organization with locations in the Americas, Europe, Asia (Taiwan, Shanghai, India), and Japan. Specific responsibilities include developing and implementing strategies and processes designed to improve the quality of our customers' technical support experience.
Developed and implemented strategies and processes to improve our customer support offerings. Functional areas directed include semiconductor product applications engineering support, web-based knowledgebase support, Centralized Account Sales Management (Telesales) and sales lead management functions.
Accomplishments include:
. Implemented a global $4M Siebel Call Center solution for our network of worldwide technical support centers, which was deployed in late 2005.
. Successful integration of SDS Support organization in YR03, resulting in dramatically improved customer satisfaction and reduced reliance on SDS developers.
. Co-architected DaVinci ecosystem resulting in comprehensive global support for drivers, codes, Model 0 software.
. Improved our one-day customer case resolution times to 85% by YR04, up from less than 70% in YR00.
. Managed the successful development and deployment of the company's first, web-based, Knowledgebase, designed to facilitate internal knowledge re-use and on-line, customer self-service support
. Developed and implemented a Voice of the Customer Feedback Process that resulted in quarterly customer driven process & product improvements.
. Achieved 92% benchmark customer satisfaction rating for our on-line customer support knowledgebase by YR04, up from less than 65% in YR01.
Regional Sales Manager: Responsible for managing a technical Sales organization focused on securing customer commitments on semiconductor products. Primary customers were Wireless & Telecom account base within the South Central US.
Accomplishments included increasing Digital Signal Processing Design In Life tie Net Revenue by over 150% from 1997 ($95M) to 1998 ($238M) and growing DSPS Design In LNR by over 100% from 1998 to 1999. Also grew regional Rev/RSL by 150% to approximately $80m from 1994-1999.
Technical Sales Representative: Responsible for providing the primary technical customer interface and securing customer commitments on semiconductor products. Also completed a ASIC Design Center Certification and taught ASIC and FPGA design workshops to customers.
Accomplishments include winning design opportunities (DSPS- Digital Signal Processing and ASICs - Application Specific Integrated Circuits) generating over $120 million in program lifetime net revenues.
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Services Offered:
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I am a Top 10 Producer and a full service Accredited Business Intermediary (ABI) who specializes in listing and selling businesses across a number of industries. Please contact me for a no-obligation "business readiness to sell assessment and valuation". Find out why we have a track record of selling quality businesses in less than 90 days.
We are "The Nation's Premier Brokerage Firm" specializing in:
- Business Transfers (Buying and Selling Businesses)
- Mergers & Acquisitions Strategies
- Business Consulting
- Machinery & Equipment Appraisals
- Commercial Realty Sales & Services
- Franchise Sales
- Business Valuations
- Exit Strategies
- Wealth Management Plans
- Buyer/Business Searches
Endorsements:
Doug has proven to be one of our most successful business brokers. He is an expert at matching buyers with the best opportunity available, as well as helping sellers who desire to exit their businesses. Doug understands the systematic process of packaging a business for sale and marketing it to the most Qualified buyers. He has developed a strong network of business professionals who are required to complete a transaction. In addition to legal and accounting professionals those include relationships with the best lenders to help obtain the necessary financing to complete the transaction." June 9, 2010
-Roger Murphy , President/CEO , Murphy Business & Financial Corporation
"Doug is a detail-oriented individual that is consistently prompt and accurate. I hired Doug in 2008 and worked with him through 2009. I would highly recommend Doug's services to anyone. In this intense economy and varying markets, you need someone who is able to make the most of every situation, and Doug was able to deliver the desired results. I would gladly work with him again if the opportunity should arise." October 2, 2009
-Ruthie Pinkerton
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Areas Served:
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Dallas County, Texas. Harris County, Texas. Travis County, Texas. Bexar County, Texas. El Paso County, Texas.
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Company:
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Murphy Business & Financial Services
Identifying excellence in a professional business brokerage firm shouldn'’t be difficult. Take, for example, the following criteria:
* Proven track record of successful business closings
* High closing ratios
* Ready access to buyers and sellers, both nationwide and internationally
* Systems and processes to match buyers and sellers
* Highly experienced and credentialed professionals
* Unsurpassed standards of business ethic
* Membership in all significant industry associations, group listing services, multiple listing services and brokerage networks
Founded in 1994 by Roger J. Murphy, Murphy Business & Financial Corporation meets these criteria. As a result, the firm has become one of the nation’s largest and most successful business brokerage firms, with offices conveniently located throughout the United States.
Members of the Murphy team have been carefully recruited and selected for their high level of achievement as former CEOs, CFOs, CPAs, business owners and senior level executives in a wide range of industries and professions. But their accomplishments don’t stop with their prior experience. Associates receive intensive training, ongoing support and many have subsequently received the highest awards, credentials and designations in our industry.
We invite you to learn more about Murphy’s approach to the business brokerage profession. We hope to demonstrate how we provide both clients and professional partners with the highest standards of professional service and unmatched performance in the sales of privately held businesses, mergers, acquisitions, sales and re-sales of franchise businesses, commercial real estate transactions, business valuations, machinery & equipment appraisals and business consulting.
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Affiliations:
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TABB (Texas Association of Business Brokers)
IBBA (International Association of Business Brokers) Networking Group
ABBA (American Business Brokers Association) Networking Group
BNI (Business Network International)